DELIVERY & RETURNS
COMPLIMENTARY SAMPLES
We will send you two samples from a selection of iconic Dior fragrance, skincare and make-up products on any order.
Terms and conditions apply
COMPLIMENTARY DELIVERY FOR ALL ORDERS
Dior now offers complimentary delivery for all orders. Kindly note that we deliver only in Qatar.
Deliveries take between 2 to 5 days. Please be advised that working days do not include Friday, Saturday and Holidays.
Be completely reassured that we are taking all the necessary measures in the preparation and shipping of your orders in order to limit any risk.
RETURNS
Exchange is accepted within 14 days and Refund within 7 days of purchase subject to the below conditions:
Exchange of unused merchandise is accepted if items are intact in sealed and sellable condition with original price tag, and supported by proof of purchase, along with the related gift with purchase (gwp) when available.
Refund is accepted for defective items. And is limited to only manufacturing defects and not applicable in case of misuse or failure to follow care instructions. Value of refund should match the selling price mentioned on the original invoice and refunded through the same payment method of the initial purchase.
Value of compensation (exchange, or refund) is equal to the initial purchase value.
Customized / Tailored items cannot be exchanged or refunded.
